October 24th, 2007
We apologize for the delay in realzing the problem with the Internal Mailing System. This has effected the following areas of of our website:
1) Activation of new accounts by email validation
2) Retrieval of forgotten passwords
3) Submiting Help Tickets
4) Other minor Email Notification Services
Again, we apologize for the delay in realzing this problem, and it has now been resolved. Please refrain from reporting this issue through ticketing system now that it is function again.
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October 16th, 2007
We have received many reports of intermittent service outages with portions of SpeechAgents. This includes the Website itself, the Character Editor and the audio portion of the Character Creation process.
All of these issues are directly related to updates we are performing on our service which we had hoped would only take a few days, however, due to some minor, unforeseen issues, it is taking our developers longer than expected to roll-out all of the updates.
We apologize for any inconvenience this has caused and assure you that in the end these necessary updates will benefit our service in speed and features as well as preparing for some major changes in our service offerings.
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October 11th, 2007
Many of you may have noticed intermittent connectivity issues with SpeechAgents service over the past few days while we were initiating upgrades, however, we had a major service outage today with the backbone connectivity to our ISP. We are monitoring the situation and hopefully everything has been resolved.
If you have any questions about your Subscription account, please contact us through our ticketing system at http://www.speechagents.com/help.cgf
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